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  • Heartland Services Client Survey

    Heartlands strives to provide the best possible service for you and your family or whānau. We want to hear what you think about our services so we can ensure it suits your needs. It’s up to you whether you answer this survey. This is an anonymous survey, and your responses will remain unidentifiable. After you complete the survey, you will be asked if you would like to get a copy of your responses by providing your email address. Ministry of Social Development (MSD) will not... More
    Opened 3 July 2023
  • Waiving the notice period when charging child support payments as income

    The Ministry of Social Development (MSD) and Inland Revenue (IR) are seeking feedback on plans to amend their Approved Information Sharing Agreement (AISA) as part of the Child Support Pass-on initiative announced in Budget 2022. From 1 July 2023, Child Support payments will be passed on directly to sole parents on a benefit and treated as income. To make it easier, most clients will not have to tell MSD about their Child Support payments. IR will share details of their... More
    Opened 20 July 2022
  • Working for Families Tax Credits

    The Ministry of Social Development and Inland Revenue conducted public consultation on Working for Families tax credits from 20 April to 31 May 2022. This consultation has now closed. Thank you to all those who took the time to contribute and provided valuable insights and feedback. We are now analysing survey responses and submissions and the themes will be provided to Ministers responsible for the Review to inform their decisions. Once it is... More
    Opened 20 April 2022
  • Social cohesion for everyone in New Zealand | English

    On Friday 25 June, the government launched a significant work programme aimed at strengthening social cohesion in New Zealand and building a safer, more tolerant and inclusive society. From 25 June to 31 October, you can give your views and feedback on a broad range of social cohesion proposals – from how we should define and measure social cohesion, to how it can be upheld and supported in law. You can make a submission online or write to us Make a... More
    Opened 25 June 2021
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